Correctional officers represent a wide
variety of ethnic composition and backgrounds. They come from different
academia and cultural belief systems. These men and women have chosen an
occupation that has many perils attached to it and are prepared to work in some
of the most volatile and hostile environment known to men. For that they must
either be insane or oblivious to the dangers as they volunteer to walk a beat
without guns and only with guts.
In my experience I have worked with
literate and illiterate officers. Some held college degrees and others barely
graduated from high school but have attained a level of competence through the
adaptation model and survival skill schools of hard knocks. Strangely many had
hobbies that appeared to be too refined for the job such as ballet, music, and
being members of a book club. The list is too long to write but would make an
interesting subject to talk about when stopping to have a cup of coffee or
drink while on break.
In my opinion diversity is good for any
team building process. It provides different approaches, problem solving techniques
and usually the same answers attained through a different thought process. Success
can be measured by looking at those qualities needed in a hostile environment.
Many of these characteristics may be mandatory but some can be developed over
time with mentoring and training thus should not eliminate the person from the
hiring process.
Looking at their personality inventory you will find following qualities in the successful officers: a. greater
assertiveness on the dominance scale; social mobility; greater social poise and
self-confidence; greater sense of self-worth; an independent side for
autonomous achievements; better functional intelligence; better emotional intelligence;
more masculine and a possession of a greater social acuity (empathy) scale.
Furthermore there are additional qualities
that have been recognized to be associated with such public roles that
include: self-disciplined, socially
bold, extroverted, emotionally tough and low levels to experience anxiety,
What has been found, however, is that over time, and in response to the
job's demands, revelations and perspectives, a distinct personality does
form within most of the otherwise unique individuals engaged in the enforcement
of statutory and institutional rules and regulations. What develops over the
years is a personality that is best described as: distrustful of outsiders,
cynical, conservative (not necessarily politically, but rather resistant to
change), suspicious, pessimistic, pragmatic and prejudicial in nature and
holding other widely-shared attitudes about and beyond the mainstream view.
So how does this fit in the Psycho / Robo Cop profile? You decide but the
fact is a correctional officer is much more complex than one might ever
imagine.