The Anatomy of the Kingman Investigation
Without a doubt, the Arizona Department of Corrections will deliver a well-written politically correct outline of minor failures to our Governor in relation to the governor’s assigned task of providing a full probe of the Kingman riots which occurred between July1st and July 4th. This report will contain an element of disappointments that will set a tone for additional actions recommended to be taken to rectify this unstable situation at the Management Training Corporation prison complex, ASPC Kingman, under contract with our prison agency.
This investigation will reveal numerous steps of failures but disguised as momentary or minor letdowns. Few actual failures will be mentioned, focusing on those which have happened before [matter of record] prior to the riot and not completely permanent but rather, emphasis for improvements will be fixed or smoothed over with a broad brush and creative writing skills. There will be certain pre-disposed and chosen political characteristics within this investigative packet. It will be easy to predict what went wrong and how it will be handled. This is an abstract of the investigation.
Correcting the problems at MTC will take hard work. Suggesting real solutions would be practical but it will focus more on criticism of events rather than solutions. The DOC will be passive in their wishes that MTC would conduct business in a more structured and transparent manner. It will mention the fatigue of officers working overtime to fill the vacancies and how MTC staffing burns the candle at both ends. It will outline a weak and impractical plan to show corrective steps taken or to be taken. This includes limiting words, actions, and policy guidelines to firm up the communication aspect of the expectations.
They [DOC] will close their eyes on internal political matters and focus on external public relations matters. There goals will be infinitive tone, in nature and fairness to the corporate setting defining successes rather than failures. There will be no definite roadmap or blueprint in this investigation. It will be planted firmly with suggestions and recommendations but weak in enforcement or implementation methods.
This investigation will protect the MTC name and reputation. It will hail successes more than the failures. The tone will allow competency to unfold rather than the opposite. MTC will be offered redemption and identified to have learned from the situation and that this riot was an education for many including the DOC playing a partnership that is solid and undoubting.
There will be no mention of a status quo or retroactive flaws in management failures or language that “rocks the boat” mentioning that there are other ways of doing things and that MTC has an opportunity to do better and learn from this education of events. The entire report will float in calm waters and with challenges to try to find alternatives to current practice.it will be passive in tone and ensure the governor, the way they handled this situation was appropriately done and done in the same way they have always done praising this method will eventually produce better results than the current pace and performance.
The report will contain damage assessments and justify the actual costs with the intensity of the situation at hand and the inmate’s volatile behaviors shifting the entire blame of this riot on the prisoners. It will lose sight of management issues and dwell into operational errors combined with overwhelming odds of a hostile prison population that was out of control. There will be mention of values and how these values were either preserved or maintained showing infrastructural strengths rather than weaknesses.]
Management skill key words will include words like stamina, perseverance, commitment and underrate any other imperfections to preserve the integrity of MTC principles and practices. The DOC will not input on control, backseat driving or micromanaging MTC. These are all self-admits of a deeper management problem that will not or cannot be expressed. This will result in words that praise or laud MTC to show they did precisely those things that needed to be done without hesitation or doubt.
This after-action report shall identify a strong team spirit, with promises to improve this link between government and contractors. They shall avoid conflict between this hybrid governance arrangement and focus positive toned terminology on building a culture of mutual respect and meaning indicating their relationship is coming closer together through adversities such as this moment of concern.
Money will be mentioned and suggestions will be made to improve the matter of expediency to ensure funding is adequate for human resource staffing needs and operational and logistical resources. It may even suggest paying more money to help MTC get on track. There will be bending of the truths and no mentions of botches or specific “fall back” to anything incriminating. It will praise MTC as industrious, trustworthy and a good public safety partner.
Basically the entire focus on this report will be written with a tunnel vision style of projection. It will try to demonstrate more on future successes than failures of the past. The report will focus on perceived obstacles and the removal of such barriers to allow a more transparent process to take place that hastens and clears paths of communications related to critical elements of the command structure and operational values. No breaches of the perimeter will be specifically mentioned to assure the community was safe at all times.
The report will include a lengthy conclusive statement that will inject words of confidence and less worry on past mistakes. Praising the efforts with challenges in regional or demographical areas will illustrate drawbacks beyond the corporate’s control. It won’t get bogged down in details and focus on excellence instead. There will be strong assurances of corrective action plans and perfection of links to improve the entire situation to be more proactive than reactive in a management style manner.
It will reassure working out circumstances cleared up quicker and clearer with concise command decision-making processes delivered in new and upgraded training module and lesson plans. The DOC will reiterate MTC’s commitment to make long-run sacrifices with promises of immediate short term gains and establish a strategic plan for long term and sustainability for the future.
There will be assurances of not cutting costs, corners and other areas where there were questionable skimping practices and show immediate improvements as the bottom line with a conclusive closing statement that the state has a solid investment with MTC and that this partnership will show successful and immediate returns for the state and the community.